Advice

Not everything in life runs smoothly - so in this section you will find advice and handy hints on a variety of common water and wastewater problems.

In addition we have published information leaflets on a range of subjects - our Customer Charter, septic tank services, lead in drinking water, dealing with leaks,  stopping drips, making complaints etc - which you may find useful. These can be viewed and are available for download here.

If all else fails and you wish to speak to someone directly in Northern Ireland Water about anything from conservation to flooding don't hesitate to call Waterline on 08457 440088