Billing Queries

We want to make paying your bill as hassle free as possible. If you have any queries about your bill, wish to pay over the phone or if you are having problems paying, do not hesitate to call or email us and we can discuss your options with you.

Email: customer.billing@niwater.com

Telephone 0845 877 0030
(Lines are open 8am-8pm Monday - Friday, 8am-6pm Saturday and 12pm-6pm Sunday.