We offer a range of contact methods providing our customers with the opportunity to choose which best suits their needs. Please click on the most appropriate link from the options on the column to the left or below.
Domestic Customer Charter
Download PDF – 370 kB
Our complaints procedure
Download PDF – 405 kB
Water Supply Services for Domestic Customers
Download PDF – 383 kB
Legal Notice | Privacy | Mobile Site
Northern Ireland Water is a trademark of Northern Ireland Water Ltd., incorporated in Northern Ireland,
Registered Number NI054463, Registered Office, Westland House, 40 Old Westland Road, Belfast, BT14 6TE,
Tel: +44 (0)3457 440088 | Fax: +44 (0)2890354798.