Contact Us

There is a range of ways you can get in touch with us; email, phone or even good old-fashioned post.

For specific queries - click on the links aside.

All other queries should be referred to :

Waterline 08457 440088

(Text Phone for customers with hearing difficulties 0800 0515 446)

Email: waterline@niwater.com

(Please note that the Waterline email account is only monitored during normal working hours.

If you need to inform us about a matter that requires immediate attention, please contact us using the telephone number above.)

Northern Ireland Water
PO Box 1026
Belfast
BT1 9DJ