Information Leaflets

Our services impact your daily lives in more ways than you might think. If you are looking for ways to conserve water or advice on what to do if you have suffered a flood you will find it here.

Household 

	Customer Charter		Complaints
	Water Supply Services for Domestic Customers		Dealing With Leaks
	Sewerage Services for Domestic Customers		Customer Care Register
	Septic Tank, Domestic Treatment Plant and Cesspool Services		Water Coming From a Tap Near You
	How Water Wise Are You		Home Water Audit
	Commercial Premises Water Audit		Advice for Customers Who Have Suffered Flooding
	Your Water and Wastewater		Antrim Wastewater Project Know the Facts
	Your Water Quality - Everything you need to know		Your guide to our - Water Mains Improvement Programme
	Advice on protecting your water pipes in Winter		Stop Drips (Poster)
	Flooding Incident Line		Looking After WATER in Your Home - The Consumers Guide
	Water Fittings Regulations		Summary of Charges 2011 / 2012
	Disposal of Fats, Oils and Food Waste		Stop and Think : Not Down the Sink (Poster)
	Billing and Metering for Non-Domestic Customers		Downs Road / Castlepark Sewerage Scheme
	Downpatrick Drainage Area Study		Greyabbey Flood Alleviation Scheme
	Ladybrook Sewer Improvement Scheme

Environment

Education

	Water School Audit		Are You Drinking Enough Water at Work ?
	The Amazing Cycle of Water		Discover Silent Valley
	On Board The Waterbus		NIwater.com
			Tap Into Health

Business

	Standpipe Licence Procedures
	Sewer Improvement Scheme, Market Street, Downpatrick
	Antrim Wastewater Project
	Developers and Housebuilders  :Miscellaneous Standard Charges
	Summary of Charges 2012/13