Information Leaflets

Our services impact your daily lives in more ways than you might think. If you are looking for ways to conserve water or advice on what to do if you have suffered a flood you will find it here.

Household 

Our Customer Charter What To Do If You Have a Complaint
Water Supply Services for Domestic Customers Guidance on Dealing With Leaks
Sewerage Services for Domestic Customers Priority Services for Domestic Customers
Septic Tank, Domestic Treatment Plant and Cesspool Services Water Coming From a Tap Near You

How Water Wise Are You

Home Water Audit

Commercial Premises Water Audit

Advice for Customers Who Have Suffered Flooding
Your Water and Wastewater Antrim Wastewater Project Know the Facts

Your Water Quality - Everything you need to know Your guide to our - Water Mains Improvement Programme
Advice on protecting your water pipes in Winter Stop Drips (Poster)

Flooding Incident Line

Looking After WATER in Your Home -
The Consumers Guide

Water Fittings Regulations

Summary of Charges 2010 / 2011

Disposal of Fats, Oils and Food Waste

Stop and Think : Not Down the Sink (Poster)

 

 

Environment

Bag It and Bin It

Bag it and Bin it (Poster)

Lead in Drinking Water

Biodiversity Statement

Water Efficiency Plan

Education

Water School Audit Are You Drinking Enough Water at Work ?  
The Amazing Cycle of Water Discover Silent Valley
On Board The Waterbus  NIwater.com
Sammy's Tale of Belvoir Park Tap Into Health

Business

Standpipe Licence Procedures

Sewer Improvement Scheme, Market Street, Downpatrick