Water Services

Our role ranges beyond supplying and treating water.

In this section you can find information on water pressure, responsibility for pipes and what to do if there is an interruption to your water supply.

Approximately 786,000 domestic and commercial properties in Northern Ireland are connected to the public water supply and each day we supply some 625 million litres of high quality drinking water to customers.

 

Delivering the very best water is our top priority and the quality of drinking water in Northern Ireland must comply with the rigorous quality standards set down by the Government and the European Union. Our aim is to exceed these standards wherever possible.

 

 

 

 

 

Contact Information
Waterline 0845 744 0088
(Lines open 24 hours 7 days
a week)
Operational emergencies, service requests, fault reporting and complaints

Leakline 0800 028 2011
(Lines open 24 hours 7 days
a week)
Reporting leaks in public supply system