It’s quick. It’s easy. And it could help you protect your personal property and possessions.
Imagine the damage and distress to your daily life if the pipes in your home were to freeze and burst this winter. Help protect your home by following this simple pipe check:
Step 1. Check that your pipes have been lagged
Step 2. Check all lagging is securely fitted
Water, it’s a big part of our daily routine, and it only takes one big freeze to strike to cause a burst pipe, loss of water- and potentially costly repairs. That’s why we’ve put together some useful information to help you prepare your home for the winter weather including: simple ways to protect your pipes, guidance on pipework responsibilities; Free Stop Valve Tag; Winter Advice for Farmers; Advice for Business Customers; and four short videos which give advice on how to locate your stop valve, insulation, and what to do if a pipe freezes or pipe bursts.
All pipework within your home or business boundary is your responsibility, and spending a little time on simple frost protection now could help you avoid trouble and expense this winter. Click here to find out about your pipework responsibilities.
Think ahead: Why not contact us to get a Stop Valve Tag? We have produced a bright tag for customers to loop around the stop valve in their premises. This will ensure they are aware of the location of their stop valve and it will be easily identifiable in the event of a burst pipe.
A stop valve is used to shut off the flow of water in a pipe. Stop valve tags are available free to customers by phoning us on 08457 440088 or emailing waterline[AT]niwater[DOT]com
If you have checked the pipes on your property and they are not burst or frozen, and you still have no water supply, contact NI Water on 08457 440088.
Waterline: 08457 440088
Text Phone: 08457 023206
Beat the Freeze
Download PDF – 1.21 MB
Winter Proof Your Home
Download PDF – 712 kB
Winter Proof Your Farm
Download PDF – 140 kB
Winter Proof Your Business
Download PDF – 139 kB
Winter Advice videos for customers
Find a Registered Plumber
Association of British Insurers
Phoenix Gas Common Winter Enquiries
British Insurance Brokers Association
Warm Homes Scheme
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