Annual Report & Accounts 2017/18

NI Water Annual Report and Accounts 2017/18 28 Strategic Report ST1 ST2 ST3 ST4 ST6 SO1 Page 54 Read more about strategic threats and opportunities. Water supply We supply you with the water you need Supply interruptions kept within targets 1. Every second counts One million metres of water mains laid 2. Landmark reached Leakage higher than target in 2017/18 but still aiming to achieve PC15 target Plugging the leaks 3. Unit of measurement Customer promise Target 2017/18 Actual 2017/18 Pass / Fail Target 2018/19 Strategic threats/opportunities Strategic performance indicator Supply Interruptions Number of properties experiencing unplanned and unwanted interruptions (expressed as a percentage of households) in excess of: (a) 6 hours (b) 12 hours (c) 24 hours % 0.840 0.166 0.010 0.706 0.100 0.000 0.824 0.160 0.009