NI Water is dealing with interruptions to water supplies across a large number of areas in the province as a result of the severe weather and on-going thaw. Our Major Incident Team has been in operation for the past number of days headed by our Senior Executives.
As a result of the high water demand being experienced (primarily due to a number of bursts to private supplies), a number of our reservoirs are currently at low water levels and we are trying to rezone and recharge the water network. NI Water have to alternate supplies from some of our reservoirs therefore customers will experience a loss of water for a period of time, however it is anticipated that this interruption will only last a number of hours and water will be restored to customers in a timely manner.
The main areas that are affected at present due to the alternating of water supplies are as follows:
Ӣ Lisburn BT27 & BT28 areas
Ӣ Antrim BT17 areas
Ӣ Belfast BT4, BT5, BT6, BT11, BT13, BT14, BT17 & BT18 areas
Ӣ Crumlin BT29 areas
Ӣ Templepatrick BT39 areas
Ӣ Newtownabbey BT36 areas
Ӣ Kilkeel town and surrounds
Ӣ Hilltown area
Ӣ Newtownhamilton area
Ӣ Newry (affecting the following areas Killian Bridge, Dublin Rd., Cloughue area)
Ӣ Ballymena BT44 areas
Ӣ Cookstown BT80 areas
”¢ L’Derry BT48 areas
It is anticipated that the areas outlined above will be back in supply between 6 - 8pm tonight.
The following areas will be affected as a result of alternating supplies later on this evening Tuesday 28th December, from approx 7pm - 8am Wed 29th Dec:
ӢRathfriland (affecting Moneyslane, Katesbridge and Annaclone)
Ӣ Newry BT34(affecting the following areas Rathfriland Rd., Upper Damolly Rd., Crieve Rd., Ashgrove, Belfast Rd., Shandon Park, Damolly Village, Fullerton Rd., Barley Lane, Monkshill area, Lurganare, Donaghmore, The Glen)
Ӣ Kilkeel area
Ӣ Mullabawn (Annacloughmullion area)
Ӣ Newtownhamilton (Knockovannon area)
Ӣ Castlewellan Town & area
Ӣ Banbridge BT32 areas
Ӣ South Armagh BT35 areas
Ӣ Warrenpoint
Ӣ Hilltown
Ӣ Mayobridge
Ӣ Belfast BT5, BT6, BT8, BT9, BT11 & BT12
Ӣ Lisburn BT26, BT27 & BT28
Ӣ Dunmurry BT17
”¢ L’Derry BT48 (affecting the following locations Ballyarnet, Carnhill, Gallagh, Northland Rd., Kings Lane, Shantallow)
”¢ L’Derry BT44 (Caraman)
”¢ L’Derry BT52 (Mountsandel)
”¢ L’Derry BT41 & BT45 (Windmill Hill)
”¢ L’Derry BT46 (Knockoneill)
Ӣ Antrim BT57 (Bushmills)
Ӣ Antrim BT41 (Greystone Rd)
Ӣ Antrim BT42 (Lettercreeve)
Ӣ Antrim BT41 (Oriel Rd)
Ӣ Antrim BT43 (Broadway)
Ӣ Antrim BT53 (Ballymena Rd)
Ӣ Tyrone BT80 (Morgans Hill)
Ӣ Tyrone BT70 & BT71 (Craigs)
Ӣ Portstewart BT55 (Station Rd.)
We would strongly urge all customers and property owners to check their premises, including vacant buildings, outbuildings and animal drinking troughs for any leaks and arrange for them to be isolated immidiately and repaired as soon as possible. We are noticing that the majority of the leaks in the water system are currently on the customers’ private water supply side. NI Water is currently inputting an additional 40% of water into our supply network to meet the unprecedented demand being experienced. We would also ask customers to conserve their use of water during this period of disruption in order to allow us to fully recharge our water network. This will allow us to maximize the quantity of water available to all our customers across the province.
Due to the unprecedented high volume of calls a number of customers have experienced a longer waiting time than usual and we apologise for this inconvenience.
Customers should also refer to the News section of the NI Water website www.niwater.com for further information on the locations for bottled water.
NI Water would like to thank our customers for their patience while we answer their calls and work to restore full supplies.
As a result of the high water demand being experienced (primarily due to a number of bursts to private supplies), a number of our reservoirs are currently at low water levels and we are trying to rezone and recharge the water network. NI Water have to alternate supplies from some of our reservoirs therefore customers will experience a loss of water for a period of time, however it is anticipated that this interruption will only last a number of hours and water will be restored to customers in a timely manner.
The main areas that are affected at present due to the alternating of water supplies are as follows:
Ӣ Lisburn BT27 & BT28 areas
Ӣ Antrim BT17 areas
Ӣ Belfast BT4, BT5, BT6, BT11, BT13, BT14, BT17 & BT18 areas
Ӣ Crumlin BT29 areas
Ӣ Templepatrick BT39 areas
Ӣ Newtownabbey BT36 areas
Ӣ Kilkeel town and surrounds
Ӣ Hilltown area
Ӣ Newtownhamilton area
Ӣ Newry (affecting the following areas Killian Bridge, Dublin Rd., Cloughue area)
Ӣ Ballymena BT44 areas
Ӣ Cookstown BT80 areas
”¢ L’Derry BT48 areas
It is anticipated that the areas outlined above will be back in supply between 6 - 8pm tonight.
The following areas will be affected as a result of alternating supplies later on this evening Tuesday 28th December, from approx 7pm - 8am Wed 29th Dec:
ӢRathfriland (affecting Moneyslane, Katesbridge and Annaclone)
Ӣ Newry BT34(affecting the following areas Rathfriland Rd., Upper Damolly Rd., Crieve Rd., Ashgrove, Belfast Rd., Shandon Park, Damolly Village, Fullerton Rd., Barley Lane, Monkshill area, Lurganare, Donaghmore, The Glen)
Ӣ Kilkeel area
Ӣ Mullabawn (Annacloughmullion area)
Ӣ Newtownhamilton (Knockovannon area)
Ӣ Castlewellan Town & area
Ӣ Banbridge BT32 areas
Ӣ South Armagh BT35 areas
Ӣ Warrenpoint
Ӣ Hilltown
Ӣ Mayobridge
Ӣ Belfast BT5, BT6, BT8, BT9, BT11 & BT12
Ӣ Lisburn BT26, BT27 & BT28
Ӣ Dunmurry BT17
”¢ L’Derry BT48 (affecting the following locations Ballyarnet, Carnhill, Gallagh, Northland Rd., Kings Lane, Shantallow)
”¢ L’Derry BT44 (Caraman)
”¢ L’Derry BT52 (Mountsandel)
”¢ L’Derry BT41 & BT45 (Windmill Hill)
”¢ L’Derry BT46 (Knockoneill)
Ӣ Antrim BT57 (Bushmills)
Ӣ Antrim BT41 (Greystone Rd)
Ӣ Antrim BT42 (Lettercreeve)
Ӣ Antrim BT41 (Oriel Rd)
Ӣ Antrim BT43 (Broadway)
Ӣ Antrim BT53 (Ballymena Rd)
Ӣ Tyrone BT80 (Morgans Hill)
Ӣ Tyrone BT70 & BT71 (Craigs)
Ӣ Portstewart BT55 (Station Rd.)
We would strongly urge all customers and property owners to check their premises, including vacant buildings, outbuildings and animal drinking troughs for any leaks and arrange for them to be isolated immidiately and repaired as soon as possible. We are noticing that the majority of the leaks in the water system are currently on the customers’ private water supply side. NI Water is currently inputting an additional 40% of water into our supply network to meet the unprecedented demand being experienced. We would also ask customers to conserve their use of water during this period of disruption in order to allow us to fully recharge our water network. This will allow us to maximize the quantity of water available to all our customers across the province.
Due to the unprecedented high volume of calls a number of customers have experienced a longer waiting time than usual and we apologise for this inconvenience.
Customers should also refer to the News section of the NI Water website www.niwater.com for further information on the locations for bottled water.
NI Water would like to thank our customers for their patience while we answer their calls and work to restore full supplies.
