Northern Ireland Water has identified a quality issue with water supplied to the Ballymoney area.
This appears to be linked to the recent renovation of water mains in the area. Having liaised with the Public Health Agency, NI Water is advising all customers in the Ballymoney Area:
Ballymena Road, Bann Road, Bendooragh, Balnamore, and Finvoy
to boil water for food preparation, cooking and drinking.
It is sufficient to bring water to the boil before use for these purposes. Water used for bathing and washing clothes is not affected. NI Water is working in full co-operation with the Public Health Agency as well as Ballymoney Borough Council.
Approximately 3000 properties are affected.
Critical Care Customers will receive a supply of bottled water today 8th November.
Further operational work will continue, along with testing, until samples have returned to normal; customers will be notified by card when water quality returns to normal. This information will be relayed via local news outlets, as well as our website and social media sites.
Customer Advice
Please boil water required for drinking, food preparation or cooking until further notice
A postcode search facility to identify specific customers affected is available on the NI Water website www.niwater.com
Supporting Information for Customers
Each year, NI Water tests thousands of water samples from our water treatment works. Our number one priority is the quality and safety of your drinking water. Every day, we take hundreds of samples and every year we test the quality of water at least 120,000 times. Our policy is to err on the side of caution if we believe there might be a risk to your water supply. We will keep you fully informed if we believe there is any cause for concern.
NI Water would like to apologise for the great inconvenience we know this has caused our customers.
Any other information can be reported to NI Water’s customer relations team via Waterline on 08457 440088.
This appears to be linked to the recent renovation of water mains in the area. Having liaised with the Public Health Agency, NI Water is advising all customers in the Ballymoney Area:
Ballymena Road, Bann Road, Bendooragh, Balnamore, and Finvoy
to boil water for food preparation, cooking and drinking.
It is sufficient to bring water to the boil before use for these purposes. Water used for bathing and washing clothes is not affected. NI Water is working in full co-operation with the Public Health Agency as well as Ballymoney Borough Council.
Approximately 3000 properties are affected.
Critical Care Customers will receive a supply of bottled water today 8th November.
Further operational work will continue, along with testing, until samples have returned to normal; customers will be notified by card when water quality returns to normal. This information will be relayed via local news outlets, as well as our website and social media sites.
Customer Advice
Please boil water required for drinking, food preparation or cooking until further notice
A postcode search facility to identify specific customers affected is available on the NI Water website www.niwater.com
Supporting Information for Customers
Each year, NI Water tests thousands of water samples from our water treatment works. Our number one priority is the quality and safety of your drinking water. Every day, we take hundreds of samples and every year we test the quality of water at least 120,000 times. Our policy is to err on the side of caution if we believe there might be a risk to your water supply. We will keep you fully informed if we believe there is any cause for concern.
NI Water would like to apologise for the great inconvenience we know this has caused our customers.
Any other information can be reported to NI Water’s customer relations team via Waterline on 08457 440088.
