With the first cold snap here, NI Water is reminding all customers of the importance of knowing the location of their stop valve and taking practical steps to protect pipes and properties from the risk of leaks and bursts. 

By understanding how to safeguard your home now, everyone can minimise the risks of damage caused by burst pipes, helping to keep your water supply uninterrupted throughout the colder season.

NI Water education officer Anna Killen commented: “Burst pipes are one of the biggest risks facing homeowners during freezing weather. Water expands as it freezes, which can cause pipes to split and leak once temperatures start to rise again. Prevention is key - insulating pipes and knowing how to turn off your water supply at your stop valve can make all the difference in an emergency. Take action today to keep your water flowing and keep your home protected - a few simple steps can make all the difference.”

Simple steps to help prevent pipe leaks and bursts this season:

• Check your stop valve: Make sure you can locate and operate your stop valve quickly in case of a leak or burst. Test it now, so you’re prepared.
• Keep your home warm: Maintain a consistent temperature indoors, even in unused rooms, to prevent pipes from freezing.
• Circulate warm air: Leave cupboard doors open under sinks and in utility areas to help warm air reach vulnerable pipes.
• Insulate pipes and tanks: Use pipe lagging and tank jackets to provide extra protection against the cold.
• Check your home insurance: Ensure your policy covers damage caused by water leaks or burst pipes.
• Keep a plumber’s contact handy: Have the details of a qualified plumber available for emergencies.
• Protect outdoor taps: Fit covers to outside taps to prevent freezing and potential bursts.
• Free resources: NI Water offers free stop valve tags and outdoor tap covers to help customers prepare for winter via a free online water audit at www.getwaterfit.co.uk

For more advice on winter pipe protection, visit www.niwater.com. The website offers step-by-step guides, video tutorials, and details on how to request free resources, ensuring you have everything you need to keep your home safe this winter.

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Notes to editors

When checking your home is winterproof, why not take the time to check the age of your water supply pipes. For information about how you can find and deal with lead pipes please visit: www.niwater.com/lead-pipes