Effective 1st September 2025, NI Water have suspended the faster service Record Request map service.

Due to a high volume of applications; same day, next day and 48-hour faster response applications are temporarily suspended. Standard application processing remains available. We appreciate your understanding and will resume express service as soon as possible.

We expect normal service to resume from 1st October 2025.

Please continue to submit standard Record Requests as normal. Responses may take up to 10 working days.

Thank you for your patience.