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NI Water wins digital innovation award for technology-led service improvements

22 September 2026 15:00
Pic NI Water BITC Winners ( )

NI Water has been recognised for its use of technology to improve operational efficiency after winning the Responsible Digital / Technology Innovation Award at the BITC 2026 Responsible Business Awards in Northern Ireland.

Presented recently at ICC Belfast, the award recognises NI Water’s use of digital innovation utilising in-house expertise, skills and resources to strengthen resilience and improve performance across the organisation. 

Speaking after the awards, Damien O’Mullan, Director of Transformation and Innovation at NI Water said the win reflects NI Water’s commitment to innovative thinking to provide smarter and more sustainable solutions to optimise network performance. 

Damien said: "We are delighted to receive this prestigious award from Business in the Community. Innovation and technology are playing an increasingly important role in helping NI Water meet the needs of our customers, protect the environment and deliver vital services more efficiently.

“This recognition is a testament to the dedication and expertise of our people, who continue to embrace new ways of working and develop digital solutions that create real benefits for customers and communities across Northern Ireland. We are proud to have our commitment to responsible innovation recognised alongside such strong competition.”

 

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Media enquiries to the NI Water Press Office via email to press.office@niwater.com

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