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Response to coronavirus


In line with government guidelines NI Water office based staff will return to work on 4th April.

Our operations teams continue to follow guidelines and best practice – this will remain in place for the foreseeable future.

The NI Water cross-business incident management team will remain in place & continue to ensure Covid safe practices are maintained.

Working to ensure the delivery of essential services 

We have produced a short guide for customers who may see our staff and contractors on the ground, to reassure you that work is proceeding as normal, whilst adhering to government guidance. Click here to view

Keeping in touch with us 

We offer a range of contact methods providing our customers with the opportunity to choose which best suits their needs. Please click here to get in touch with us 

Further Information

Public Health Agency

NI Direct Government Advice 


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