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Bogus Callers

02 January 2011 19:05


Bogus callers are taking advantage of the current water supply situation, calling at customer’s doors and claiming they need access to check the water supply or check for a leak on property. Do not let these people into your home unless you have thoroughly checked their ID first.

All NI Water ID cards should have a photo of the person carrying it, their name, a unique serial number and our logo. If you have a door chain, put it on before you open the door, or ask the caller to put the ID card through your letter box or up against a window.

If in doubt, call our customer helpline on 08457 440 088 where staff will be able to confirm whether the person is genuine and if in fact they should be at your property.

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