Taste and Odour Issue – Castor Bay Water Treatment Works
20 June 2018 8:30
NI Water are aware of and apologise for problems that may be affecting a few customers served by Castor Bay Water Treatment Works.
Over the hot weather the raw water, which feeds Castor Bay Water Treatment Works, from Lough Neagh - contained higher than usual levels of algae which can cause an unusual taste and smell to water from the tap, but does not pose a risk to health. The taste and smell can be earthy and musty. However, water from the tap can be used in the normal way.
We would like to apologise to customers who may have experienced a temporary unusual taste or smell in their water.
All media enquiries to NI Water Press Office on 028 9035 4710 or email email@example.com