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Silent Valley - Update on Reopening

23 June 2020 11:40

Following the closure of many recreation sites across Northern Ireland to restrict the spread of coronavirus, NI Water has been working with other government departments and agencies to reopen these sites in a way that ensures they are enjoyable but safe for everyone to use. This includes some popular reservoirs across Northern Ireland, where the public can enjoy fishing or walking.

However, while many of these outdoor spaces have reopened NI Water can confirm that Silent Valley is not yet open to the public. Silent Valley is a more complex NI Water site and requires some further preparation work to be completed to ensure it remains safe for all its visitors.

This preparation work includes assessing the viability of a new e-commerce system, which allows visitors to book and pay in advance of their visit, allowing NI Water to control visitor numbers and ensure social distancing. Plans for a new finance system at the entrance gate are also underway to allow customers to pay via contactless payment methods and the team are securing budgets for additional cleaning requirements, as well as finalising a full risk assessment of the site.

The safety of our staff and customers is our top priority and we will continue to work to ensure that this site is safe and secure for everyone to enjoy, while social distancing.

When the site does reopen, there will be limited facilities available, in line with NI Executive guidelines. This includes toilet facilities, Visitor’s Centre and play park.

NI Water would like to take this opportunity to thank the public for their patience and cooperation while we complete this important preparation work and we will keep the public updated regarding Silent Valley.

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