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About us

Vision and values

Our strategic approach the next 5 years has been shaped around our identification of 8 key customer promises. These promises were detailed in the ‘Our Strategy’ document which we published last year. The 8 customer promises are the foundation for our company strategy moving into 2021 and beyond, and our commitments to our customers. By delivering them and the KPI’s they include, we’ll also deliver on our PC15 Business Plan.


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