The cookie settings on this website are set to ‘allow all cookies’. Leaving your settings to ‘allow all cookies’ means you consent to a website remembering your preferences. If you prefer a website to not remember your preferences, you can change your settings at any time by changing the privacy settings of your browser.

Contact us

We offer a range of contact methods providing our customers with the opportunity to choose which best suits their needs. Please click on the most appropriate link from the options below.

Contact us

For billing queries, complaints or feedback, please click on the relevant link from the list above. For everything else, contact Waterline on 03457 440088.

Learn More

Billing Queries

We want to make paying your bill as hassle-free as possible, so if you have any questions, please get in touch

Learn More


For all emergencies as well as day to day enquiries throughout Northern Ireland, call us on:

Waterline: 03457 440088

Can't find what you're looking for? Visit the Need our Help section