Last updated: 22 April 2026 13:05 | Estimated restoration time: 22 April 2026 16:00

NI Water are aware of a loss of supply in your area.

Customers may experience a loss of water supply or a drop in pressure when the work is being carried out. We are working to fix the problem as soon as possible.

Discoloured water can occur when the mains are disturbed. This can happen when there has been an interruption to supply following a burst main and the operational activity associated with the repair.

All water is disinfected to ensure it is safe to drink. Following operational activity, the level of chlorine in the water supply may be boosted temporarily. The amount of chlorine is carefully controlled and monitored at our treatment works and strategic points in the distribution system.

Water quality samples are taken following burst mains repairs to ensure that a satisfactory water supply is restored to customers

If you need further help or advice, please contact us on 03457 440088 and one of our team will be here to help, 24 hours a day.

Postcode areas potentially affected:
BT744FN, BT744FP, BT744GF, BT744GG, BT744GH, BT744GJ, BT942AR, BT942DY, BT942ER, BT942EX, BT942HE, BT942HF, BT942HH, BT942JJ

Last updated: 22 April 2026 13:05 | Estimated restoration time: 22 April 2026 13:00

Supply has been restored in your area.

Sometimes following repair work your water may become discoloured, due to air entering the network. This is normally only temporary and will disappear after a short time. This water is still safe for consumption.

If you are still experiencing issues for more than 24 hours, please speak to one of our agents via Web Chat.

You can remedy this by filling a glass of water and letting it sit. You should see the air clear from the bottom up, as the bubbles rise to the surface.

If you need further help or advice, please contact us on 03457 440088 and one of our team will be here to help, 24 hours a day.

Postcode areas potentially affected:
BT356JU, BT356JX, BT356NY, BT357ND, BT357NE

Last updated: 22 April 2026 13:05 | Estimated restoration time: 22 April 2026 13:00

Supply has been restored in your area.

Sometimes following repair work your water may become discoloured, due to air entering the network. This is normally only temporary and will disappear after a short time. This water is still safe for consumption.

If you are still experiencing issues for more than 24 hours, please speak to one of our agents via Web Chat.

You can remedy this by filling a glass of water and letting it sit. You should see the air clear from the bottom up, as the bubbles rise to the surface.

If you need further help or advice, please contact us on 03457 440088 and one of our team will be here to help, 24 hours a day.

Postcode areas potentially affected:
BT809LD, BT809LF, BT809LS

Last updated: 22 April 2026 13:05 | Estimated restoration time: 22 April 2026 12:00

Supply has been restored in your area.

Sometimes following repair work your water may become discoloured, due to air entering the network. This is normally only temporary and will disappear after a short time. This water is still safe for consumption.

If you are still experiencing issues for more than 24 hours, please speak to one of our agents via Web Chat.

You can remedy this by filling a glass of water and letting it sit. You should see the air clear from the bottom up, as the bubbles rise to the surface.

If you need further help or advice, please contact us on 03457 440088 and one of our team will be here to help, 24 hours a day.

Postcode areas potentially affected:
BT538RY