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NI Water Urges You to Wrap Up Warm for Winter!

01 February 2019 10:30

NI Water Urges You to Wrap Up Warm for Winter! | NI Water News

The Winter wardrobe back out for another year - coats, hats and scarfs at the ready to keep us warm.  It’s a timely reminder that our house needs to have a winter coat on too! 


Frozen pipes can burst and cause flooding, so it is vital when we are wrapping ourselves up that we take the time to make sure our pipes are well wrapped and protected from the cold weather. 


Des Nevin, Head of NI Water Customer Service Centre says: ‘‘This is the second year we have our ‘Flo’ character to help remind the public to prepare for freezing temperatures and ensure that the water continues to ‘flo’ freely through our pipes all winter long.   Over the coming months, Flo will be giving advice on the steps everyone needs to take to protect their property and possessions from the damage a burst pipe can create. 


“The devastation caused by burst pipes cannot be underestimated.  Not only can the water cause structural damage to a property, but the lasting damage in a home can be to personal items.  Imagine losing electrical equipment such as tablets and mobile phones or worse, irreplaceable memories such as photographs.

“On a wider scale, if you imagine the impact of thousands of litres of water pouring out of burst water pipes; it could put a massive strain on the distribution network.  Insulating your pipework is an essential action to protect your water supply and that of your neighbours.”


Chairman of Fermanagh and Omagh District Council, Councillor Howard Thornton says, “We are all familiar with the destruction which burst pipes can wreak on households and business at this time of year. I would urge all householders and businesses to check their pipework for exposed pipes and to take all necessary steps to ensure that pipes are properly insulated to reduce the risk of burst pipes over the winter.”


There are lots of simple things that homes and businesses can do to prepare for a cold winter, and there’s no time like the present to get started:

  • Wrap up pipes and water tanks with lagging – high street DIY stores have everything you need.
  • Fix dripping taps – even a small trickle can result in a frozen pipe.
  • Find your property’s stop tap and make sure you can turn it off – most are under the kitchen sink.
  • Leave the heating on low if you go away for a winter break.
  • Check your central heating boiler has been serviced – it should be serviced annually.
  • Keep the name of a plumber handy – type in your postcode at  to find your nearest accredited plumbing business.

Click here to watch the new NI Water social media video featuring Flo and for Further Information & Advice


All media enquiries to NI Water Press Office on 028 9035 4710 or email


Caption: Pictured is Sophie (10) and Charlotte (11) reminding us to wrap up for winter, especially our water pipes around the home.


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