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how to save water

Get in touch

Emergencies

For all emergencies as well as day to day enquiries throughout Northern Ireland, call us on:

Waterline: 0345 744 0088

Leakline

If you want to report a leak in the public water supply, call:

Leakline number: 0800 028 2011
(24 hours a day, 7 days a week)

Flooding

In the event of flooding from burst watermains or blocked sewers contact us on:

Waterline: 0345 744 0088

Floodline

This number is available 24 hours a day, seven days a week to report flooding. When you report a flooding incident, staff will know which agency needs to respond.

Floodline: 0300 2000 100

You don’t have to decide which organisation you need to ring and you don't have to contact the Rivers Agency, Roads Service or NI Water – this will be done for you.

When you ring, a member of staff will take all your details and contact the appropriate agency on your behalf. This is a non emergency number so if you are in danger call the emergency services on 999.

Text updates

Register your details with us to stay informed about events affecting your water supply. Learn more.

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