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how to save water

Get in touch


For all emergencies as well as day to day enquiries throughout Northern Ireland, call us on:

Waterline: 0345 744 0088


If you want to report a leak in the public water supply, call:

Leakline number: 0800 028 2011

(24 hours a day, 7 days a week)


In the event of flooding from burst watermains or blocked sewers contact us on:

Waterline: 0345 744 0088

Flooding Incident Line

Flooding Incident Line is a single number to report serious flooding in Northern Ireland, available 24 hours a day, 7 days a week.

When you call Flooding Incident Line, a member of staff will take all your details and pass them on to the appropriate agency on your behalf (DfI Rivers, DfI Roads or NI Water).

Flooding Incident Line: 0300 2000 100

***This is a non-emergency number. If you are in danger, call the Emergency Services on 999.***

Text updates

Register your details with us to stay informed about events affecting your water supply. Learn more.

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