NI Water has a ‘zero-tolerance’ policy against fraud, bribery and corruption. We are committed to the prevention of these illegal activities and have a Fraud Prevention Policy and Fraud & Bribery Response Plan, and an Anti-bribery & Corruption Policy in place.
We participate in the National Fraud Initiative conducted by NI Audit Office. This important initiative assists in the prevention and detection of fraud.
Information about applying for connections to our network or renting a water standpipe can also be found by clicking here.
We support Crimestoppers campaigns including their current Rural Crime campaign and have measures in place to prevent bogus callers – click here
What you can do
If you are aware of any NI Water related fraud, bribery or corruption please contact the Head of Corporate Governance on 03457 440088 or email: governance@niwater.com . (Customers with hearing difficulties can use ‘Text Relay’ through Waterline 03457 440088.) Please pass on specific details if known e.g. the time and date of the incident, location, names and description of the persons involved etc. You may also raise your concerns via our Speak Up How to raise a concern procedures.
You can also call Crimestoppers on 0800 555 111 or the PSNI on 101.
Click here to access our Fraud Prevention Policy and Fraud & Bribery Response Plan.
