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No Properties Without Supply Today

05 January 2011 13:35

NI Water can confirm that we have no properties without supply today. In the East of the Province 10 properties have
intermittent supply due to low pressure on high ground, and in the West 23 properties are similarly affected.

NI Water can also confirm that there are no further planned rotational outages across the Province.

NI Water would re-iterate its appeal to customers to check their premises for any damage to pipes and repair these as soon as possible as there remains a problem with leakage on the customer side, this is continuing to contribute to a high level of demand on supply.

You are our eyes and ears – if you spot a leak or a burst pipe, don’t assume we know about it, we depend on the public to alert us to leaks. Please call Waterline so we can fix the burst as soon as possible.

The Incident has now been down graded to a Category 2 with relevant staff and procedures still in place.

With temperatures forecast to drop again towards the weekend, NI Water wishes to remind customers of the importance to conserve water and insulate water tanks and pipes in unheated areas like lofts, roof spaces, garages and outbuildings. To help avoid further bursts this winter please consider NI Water’s top tips.

NI Water’s top tips for avoiding frozen pipes include:

1. Insulate water tanks and pipes in unheated areas like lofts, roof spaces, garages and outbuildings;

2. Fix dripping taps – a gentle trickle of water can freeze and completely block the pipe;

3. Keep your boiler well serviced to ensure your house is heated;

4. If you are away from home during the winter period, open the trap door into the roof space to allow some of the warm air to circulate in the roof space;

5. If you are away from home you could leave a key with a neighbour, friend or family member who can check the house regularly for frozen pipes and to ensure there is adequate heat;

6. Know where your stop valve is in the case of an emergency - it is normally situated under the kitchen sink;

7. DO NOT run your tap to avoid a frozen pipe, a running tap can waste up to 3,000 gallons of water per day;

8. Write down the name and contact details of a SNIPEF (Scotland & Northern Ireland Plumbing Employers Federation) registered plumber in case a pipe does burst.

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