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Press office

The Press Office handles all media enquiries on behalf of Northern Ireland Water and its employees.

Our office hours are 9.00am – 5.00pm, Monday – Friday, and we operate an out of hours emergency service for urgent press enquiries. Dialling any of the numbers listed below will direct you to the Press Office. If you are calling outside normal office hours with an urgent press call, please dial 0345 196 1245  to contact the Duty Press Officer.

Press Office Contact Details:

Email: press[DOT]office[AT]niwater[DOT]com

Please note the Press Office only deals with enquiries from members of the press. If you are not a journalist or broadcaster, and you have a question about Northern Ireland Water, contact Waterline on 03457 440088 or email waterline[AT]niwater[DOT]com

If you are a Northern Ireland Water customer and you would like to speak to someone about an issue relating to your water supply or wastewater service, please contact our Customer Relations Centre on 03457 440088 or visit our ‘Contact us’ Section

The Press Office
Westland House
Old Westland Road
BT14 6TE

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