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Protecting Your Business or Property While Closed

24 March 2020 14:46

NI Water is advising non-domestic customers to be mindful of their water needs during the COVID19 outbreak.  

With many properties closing their doors for a period of time and students leaving rented accommodation, NI Water is asking businesses and property owners to check their water supply is safely secured before they lock up. Leaking or burst pipes can have significant implications for your business. In this period of uncertainty, securing your water supply is something you can do until your doors open again.  

We are asking non-domestic customers to turn off all non-essential water in buildings which are not going to be in use for a period of time, including, for example, the automatic flushing of urinals.

NI Water has over 80,000 business customers. Large leaks that go undetected can have a major impact on water supplies that are essential for the health and wellbeing of all our customers.  Even more so now at this difficult time.   

Information on water supply issues is available 24/7 simply by logging onto

NI Water’s Customer Relations Centre is available to customers on a 24 hours a day / 365 days a year basis via Waterline on 03457 440088. 


Media enquiries to the NI Water Press Office via email to

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