Staying connected over the cold season
19 January 2024 16:40
With the recent cold weather, four of Northern Ireland’s top utility companies are reminding the public of the ways to stay connected during adverse winter weather conditions.
The joint utilities winter campaign by NI Water, NIE Networks, Openreach and Phoenix Energy offers numbers to keep to hand, in case there are any disruptions to customer’s water, broadband, gas or electricity services.
The campaign also offers information on special services for vulnerable customers who may need a little extra support reconnecting utility services at this time of year.
To report any faults or in the case of any emergencies please contact:
- NI Water: 03457 44 00 88 or visit niwater.com
- NIE Networks: 03457 643 643 or visit nienetworks.co.uk
- Openreach: 08000 23 20 23 or visit openreach.co.uk
- Phoenix Energy: 03454 55 55 55 or visit phoenixenergyni.com
ENDS
For further information on the Joint Utilities Preparedness initiative please contact the NI Water press office via email press.office@niwater.com